Shipping

HOW LONG DOES IT TAKE TO SHIP
We are a 2-person shop here! So please be patient with us after ordering! We are a husband and wife duo with a 1 year old child so, our current turn-around time is 2-4 weeks to get orders printed and shipped. We print 90% of the items in our store on-demand specific to when you order them. Very little of our inventory is stocked and pre-printed. Actual shipping may take anywhere from 2-7 business days depending on your location You’ll receive the shipping confirmation once it’s packed up and dropped at USPS. Please check your spam or junk folder to be sure. We appreciate your understanding and patience when ordering from a small business <3

*Please use an active email address at checkout so you will receive updates regarding your order.*

HOW CAN I CONTACT YOU ABOUT MY ORDER? 
Our customer service email is info@twocrowcollective.com

HOW CAN I TRACK MY ORDER?
You will receive an email upon creation of the shipping label, which means your order is packed up & headed to the post office!

**please check your spam folder if you did not receive an email.

CAN I RETURN OR EXCHANGE AN ITEM?
YES! Hassle-free returns! Please email info@twocrowcollective.com with your name, order #, and reason for exchanging.

If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

I'M OUTSIDE OF THE UNITED STATES, CAN I ORDER?
Unfortunately, not at the moment. We are researching the best way to get our lovely apparel World-Wide, but currently we only ship throughout the United States. Please join our email list if you'd like updates on when we start international availability!