Bitter Hoodie
Size Chart
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3001c_1070_6192322f-b58d-4fc8-95ec-81619c23d5e4_480x480.jpg?v=1682898138)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3739_3200_480x480.jpg?v=1682816275)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/B7502_3727_480x480.jpg?v=1682816259)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3719_3901_480x480.jpg?v=1682816272)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/IND20SRT_8800_480x480.jpg?v=1690467612)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/6682_6003_480x480.jpg?v=1690468840)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3483_6008_480x480.jpg?v=1690468858)
![](http://twocrowcollective.com/cdn/shop/files/Product_UVP_copy_24463180-a214-4705-a0b9-e82f805bb6fb.jpg?v=1692704465&width=960)
Description
Do your friends call you Bitter? with our unique Heather Mustard hoodie, you'll be able to live up to that title. These are printed with love in our Florida garage to showcase the fan classic Bitter Lemon design.
Don't have your size? Have sensory issues? - Email us at info@twocrowcollective.com and we'll help you find a size/style that works for your body!
Bella-Canvas 3719
- Super soft 8oz Fleece Hoodie
- Side-seamed with ribbed cuffs and waistband
- Designed in house
- 52/48% Cotton/Poly Blend
- Prepared, packaged and shipped directly to you from our studio in Florida
Shipping
HOW LONG DOES IT TAKE TO SHIP
We are a 2-person shop here! So please be patient with us after ordering! We are a husband and wife duo with a 1 year old child so, our current turn-around time is 2-4 weeks to get orders printed and shipped. We print 90% of the items in our store on-demand specific to when you order them. Very little of our inventory is stocked and pre-printed. Actual shipping may take anywhere from 2-7 business days depending on your location You’ll receive the shipping confirmation once it’s packed up and dropped at USPS. Please check your spam or junk folder to be sure. We appreciate your understanding and patience when ordering from a small business <3
*Please use an active email address at checkout so you will receive updates regarding your order.*
HOW CAN I CONTACT YOU ABOUT MY ORDER?
Our customer service email is info@twocrowcollective.com
HOW CAN I TRACK MY ORDER?
You will receive an email upon creation of the shipping label, which means your order is packed up & headed to the post office!
**please check your spam folder if you did not receive an email.
CAN I RETURN OR EXCHANGE AN ITEM?
YES! Hassle-free returns! Please email info@twocrowcollective.com with your name, order #, and reason for exchanging.
If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost.
**Exchanges & Returns must be made within 60 days from the date your item was delivered.I'M OUTSIDE OF THE UNITED STATES, CAN I ORDER?
Unfortunately, not at the moment. We are researching the best way to get our lovely apparel World-Wide, but currently we only ship throughout the United States. Please join our email list if you'd like updates on when we start international availability!
FAQ
CUSTOMER SERVICE EMAIL INFO@TWOCROWCOLLECTIVE.COM
How long does it take to receive my order?
We are a 2-person shop here! So please be patient with us after ordering! We are a husband and wife duo with a 1 year old child so, our current turn-around time is 3-4 weeks to get orders printed and shipped. We print 90% of the items in our store on-demand specific to when you order them. Very little of our inventory is stocked and pre-printed. Actual shipping may take anywhere from 2-7 business days depending on your location You’ll receive the shipping confirmation once it’s packed up and dropped at USPS. Please check your spam or junk folder to be sure.*Please use an active email address at checkout so you will receive updates regarding your order.*
Do you ship outside the United States?
Unfortunately we do NOT ship outside the US at the moment. Please join our mailing list for updates on this! We are working hard to make these available elsewhere!
How does your sizing run?
Our items are true to size & preshrunk. You can check our size chart here https://twocrowcollective.com/pages/size-chart
I received a damaged/incorrect item. What should I do?
If you received an incorrect or damaged item, or if you’re missing an item, contact our customer service team at info@twocrowcollective.com within 3 business days of receipt for further assistance. If damaged or incorrect, providing photos of the item(s) you received as proof, greatly helps our customer service team with assistance.
Do you offer refunds?
We understand that ordering online can be difficult. If you are not 100% satisfied with your purchase, you can return the product within 30 days of purchase and get a refund or exchange the product for another one.
If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost.
Sticker orders are non-refundable
Contact info@twocrowcollective.com for exchange help.
Who pays for shipping on items for return?
For returns that are customer-initiated, we’ll provide you with a prepaid return label which will be deducted from your total refund amount.
For returns due to incorrect or damaged items, we’ll provide the return label free of charge. Please email our customer service team at info@twocrowcollective.com if you have any questions and we will assist you in whatever way possible!
*Please note that the items must be unworn and unwashed. If signs of wash or wear are visible, we cannot accept the item.
How can I have my picture featured on your Social Media Pages?
Seeing our gear on happy customers is one of our favorite things here at DBC. After you receive your items, you'll get an email to write a review and upload a picture - we look at these amazing reviews often and pick the best pictures to use on our socials! Alternatively, If you email info@twocrowcollective.com or Tag us on our Tiktok/Facebook/Instagram pages & we will absolutely share them to our socials!
Any other questions? - email info@twocrowcolletive.com
size guide
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3001c_1070_6192322f-b58d-4fc8-95ec-81619c23d5e4_480x480.jpg?v=1682898138)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3739_3200_480x480.jpg?v=1682816275)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/B7502_3727_480x480.jpg?v=1682816259)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3719_3901_480x480.jpg?v=1682816272)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/IND20SRT_8800_480x480.jpg?v=1690467612)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/6682_6003_480x480.jpg?v=1690468840)
![](https://cdn.shopify.com/s/files/1/0448/8255/9136/files/3483_6008_480x480.jpg?v=1690468858)